Refund and Returns Policy

At Alivatrends, we strive to ensure customer satisfaction with every purchase. Please read our return and refund policy carefully before making a purchase.

1. General Return Policy

No Returns for Slight Color or Material Variations: Please note that slight color differences or variations in material quality due to screen settings or natural fabric characteristics are not considered defects and are not eligible for returns or exchanges.
Eligibility for Returns: Products can only be returned if they are damaged, defective, or incorrect upon delivery. Returns must be initiated within [7] days of receiving the product.
Condition of Returned Items: Items must be unused, unwashed, and in their original packaging with all tags intact.

2. Return Process

Request a Return: To initiate a return, contact our customer support team at [alivatrends@gmail.com] or [+916352005842] with your order details and reason for return.
Approval: Once your return request is approved, we will provide instructions for shipping the product back to us.
Shipping Costs: Customers are responsible for return shipping costs unless the item was damaged or incorrect.

3. Refund Policy

Refund Eligibility: Refunds are issued only for returned items that meet our return criteria.
Processing Time: Refunds will be processed within [10] business days after we receive and inspect the returned item.
Refund Method: Refunds will be credited to the original payment method or issued as store credit, depending on your preference.

4. Non-Returnable Items

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7] days of delivery with clear photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Contact Us

If you have any questions about our return and refund policy, please contact us at:

Thank you for shopping with Alivatrends. We value your trust and are here to assist you with any concerns!